GoPro Support Find answers to your GoPro questions, explore support articles, and get help from the community
Cameras - GoPro Support Hub Skip to Main Content GoPro Support More The More menu contains this page Search Sign in
How To Import Camera Files To A Computer: Windows 11 10 - GoPro Support Hub There are a few different ways to get your photos and videos from the camera to your computer Your camera model, the number of files, the size of the files, and your computer storage options all shape how you want to offload your content The sections below provide information on the different ways to offload your content:
GoPro Camera Battery Life The estimates are averages and are based on GoPro engineering testing under optimal conditions (50°F, Wi-Fi, GPS, Stabilization, Voice Control all turned off, and LCDs set to turn off after one minute) Actual performance may vary based on settings, environmental conditions, and other factors
Get Started with Your New GoPro Camera Congratulations on your purchase of a new GoPro Camera! We've included some helpful links below to get you started If you're looking for detailed information on a specific issue, please use the search feature on the top-right corner of this page These links will you get started with your new GoPro: HERO12 Black HERO11 Black HERO11 Black Mini
SD Cards That Work With GoPro Cameras To consistently achieve the best results with your GoPro it is important to select microSD cards that are known to work well with your camera We recommend only purchasing name-brand cards through official resellers
How To Charge The Camera Battery - GoPro Support Hub Leave the camera powered off and charging until the front LED has turned off Once the front LED turns off, the battery is fully charged This can take up to 4 hours if the computer is used and up to 2 hours if a USB wall charger is used (longer for Fusion) If the camera doesn't power on or the red LED doesn't light up, check out our GoPro Camera Will Not Power On article Here is a short
Camera Is Not Recognized When Plugged Into A Computer USB Port Disconnect the camera, restart the computer, and reconnect the camera Try a different device using the same cable and USB ports Ensure all USB port drivers are up-to-date Learn about checking and updating USB drivers for Windows and Mac here Try a different computer Manually update and then factory reset the camera Perform the steps above